FAQ

Questions
answered

Everything you need to know about Showcase.

General

What is Showcase?
Showcase is an AI-native file management platform where you can create, share, organize, and search files using plain English. Instead of manually sorting documents into folders, you describe what you need and the AI handles the rest.
How is this different from Google Drive or Dropbox?
Google Drive and Dropbox are storage. You upload files and organize them yourself. Showcase understands your files — it reads content, auto-organizes, renames intelligently, and lets you search by what's inside documents, not just filenames. It also has a file agent that can create, share, and manipulate documents from a simple prompt.
Is Showcase free to use?
Yes. There is a free plan with core features. The premium plan includes additional storage, email integration, and advanced file agent capabilities.
Who is Showcase built for?
Teams that deal with lots of documents — real estate professionals, law firms, accounting firms, and property managers. But anyone who wants smarter file management can use it.
Is there a mobile app?
Yes. Showcase is available on iOS and Android. You can manage files, scan documents to PDF, and use the file agent from your phone.

File Agent

What can the file agent do?
The file agent can create documents (PDFs, Word, spreadsheets, Markdown), share files with specific permissions, rename and organize files, merge/split/fill PDFs, search the web and save results to your workspace, and convert between file formats — all from a plain English prompt.
Are AI answers grounded in my files?
Yes. Every answer cites the exact file and section it came from. If the AI can't find the information in your files, it tells you transparently and asks before searching the web. No hallucination.
Can I choose between different AI models?
Yes. Showcase supports multiple AI models and they are continuously updated to the latest versions.
Can the agent manipulate PDFs?
Yes. You can merge, split, compress, extract pages, fill forms, and add watermarks — all by describing what you need in plain English.

Auto-Organization

How does auto-organization work?
Drag and drop your files into Showcase. The AI reads the content of each file (not just the filename), understands what it is, renames it clearly, and sorts it into a smart folder structure. It works with PDFs, images, documents, spreadsheets, and scanned files.
Does the AI learn my organization patterns?
Yes. Over time, the AI learns how you prefer to rename and organize files. The more you use it, the better it gets at matching your structure and naming conventions.
Does it work with scanned documents?
Yes. Built-in OCR means scanned PDFs and photos of documents are fully readable, searchable, and organizable — just like native digital files.
Can I scan documents from my phone?
Yes. The mobile app lets you scan physical documents with your camera and save them directly to your workspace as searchable PDFs.

Email Integration

Which email providers are supported?
Gmail and Outlook. Connect in one click and attachments start organizing automatically.
Can I import old email attachments?
Yes. The historical import feature pulls in all past email attachments at once. Years of buried files, organized in minutes.
Can I set rules for how attachments are organized?
Yes. You can create custom rules based on sender, domain, subject, or content type. For example: route all invoices from a specific vendor to Invoices/VendorName/2025.
Can I block certain senders or domains?
Yes. Block unwanted senders or entire domains from adding files to your workspace. You control what gets in.
Does it detect duplicate attachments?
Yes. The system detects duplicate attachments and skips them to avoid cluttering your workspace.

Slack & Teams

How does the Slack integration work?
Install Showcase Slack app and invite it to any channel by typing /invite @the-drive-ai. When someone uploads a file in that channel, AI reads it and organizes it in your Showcase workspace based on your existing folder structure.
Does the app access channels I haven't invited it to?
No. Showcase app only has access to channels you explicitly invite it to. It cannot see or access any other channel. This applies to both Slack and Microsoft Teams.
How does the AI decide where to put files?
The AI reads the file content, considers the channel it came from, and matches it against your existing folder structure in Showcase. A contract from #legal goes to your Legal folder. A mockup from #design goes to Design.
Can I use Slack and Teams at the same time?
Yes. You can connect one Slack workspace and one Teams workspace simultaneously. Files from both are unified in a single Showcase workspace alongside email attachments and uploaded files.

Cloud Storage

Which cloud storage providers are supported?
Google Drive, OneDrive, and Dropbox. You can import files from any of these into Showcase and export organized files back anytime.
Is this a live sync?
No. Cloud storage integrations are import and export — not a live sync. You import files when you want them in Showcase, and export files back when you need them in your cloud storage. Changes in one place are not automatically reflected in the other.
Does importing delete files from my cloud storage?
No. Importing copies files into Showcase. Your originals remain untouched in Google Drive, OneDrive, or Dropbox. Zero risk.
Can I import my entire drive?
Yes. You can import your entire cloud storage, specific folders, or individual files. For large imports, the process runs in the background while you continue working.

Search

How is search different from other tools?
Showcase searches by content, not just filenames. You can ask natural language questions like "find the contract with the non-compete clause from last quarter" and get results with the exact file and section cited.
What file types can I search inside?
PDFs, Word documents, spreadsheets, images (via OCR), audio files (via transcription), and video files. If it's in your workspace, it's searchable.
What happens when the AI can't find something in my files?
It tells you. The AI is transparent — if the information isn't in your files, it says so and asks if you want it to search the web instead. No silent hallucination.

File Request

How do file requests work?
Enter your client's email and describe what you need. They receive an email with a secure upload link. They can click the link and upload files, or simply reply to the email with attachments. Files land in your workspace, organized automatically.
Does the recipient need a Showcase account?
No. Your client never needs to create an account or install anything. They just click the upload link or reply with attachments. Zero friction for the sender.
How are requested files organized?
You can choose a specific destination folder, define rules in plain English like "sort by client name and document type," or let AI decide based on your existing folder structure.
Can clients reply to the email instead of using the link?
Yes. If your client prefers, they can simply reply to the request email with their files attached. Attachments are captured and organized automatically — no link required.

E-Signatures

How do e-signatures work in Showcase?
Select any document in your workspace, add signature fields by clicking where signers need to sign, enter the signer's email, and send. The recipient gets an email with a secure link to review and sign. Signed copies are automatically filed back into your workspace.
Are Showcase e-signatures legally binding?
Yes. Showcase e-signatures comply with the ESIGN Act and UETA, making them legally enforceable in the United States. Each signature includes a full audit trail with timestamps, IP addresses, and signer identity verification.
Can I send documents to multiple signers?
Yes. You can add multiple signature fields for different signers on the same document. Each signer receives their own secure signing link and can sign independently.
Does the signer need a Showcase account?
No. Signers receive an email with a secure link. They review the document and sign directly in their browser — no account, no app download, no friction.
Where do signed documents go?
Signed copies are automatically saved back to your workspace. If you have auto-organization enabled, the AI files them in the correct folder based on content — for example, a signed lease goes to the client's folder automatically.
Can I track signing status?
Yes. Showcase shows real-time status for every document sent for signing — pending, viewed, signed, or expired. You can resend reminders or cancel requests at any time.

Teams & Security

Can my whole team use Showcase?
Yes. Showcase is a shared workspace — an alternative to shared drives. Your entire team can collaborate with granular permissions at the workspace, folder, and file level.
What permissions can I set?
You can set view, edit, or share permissions per file or per folder. Workspace-level access control lets you manage by team, department, or role. External collaborators can be invited with scoped access.
Is my data encrypted?
Yes. AES-256 encryption at rest and TLS 1.3 in transit. Every file upload is scanned for malware in real time.
Do you use my data to train AI?
No. We never use your files to train AI models. Your data remains private and exclusively yours. We are CASA certified and a Microsoft Verified Partner.
Is there an audit trail?
Yes. Full activity log showing who accessed what, when. Useful for compliance and peace of mind.

Glossary

Key terms

AI File Management
AI file management is the use of artificial intelligence to automatically organize, rename, search, and manage digital files. Instead of manually creating folder structures, AI reads the content of each document and sorts it into logical categories. Showcase is an AI file management platform that handles this automatically for PDFs, images, spreadsheets, and scanned documents.
Auto-Organization
Auto-organization is the process where AI reads the content of uploaded files — not just filenames — and automatically sorts them into a logical folder structure with consistent naming conventions. In Showcase, users drag and drop files and the system organizes them in seconds, learning each user's preferences over time.
Content-Based Search
Content-based search allows users to find files by describing what is inside them using natural language, rather than searching by filename. For example, searching "find the contract with the non-compete clause from last quarter" returns the exact file and section. Showcase supports content-based search across PDFs, documents, spreadsheets, images (via OCR), and audio files (via transcription).
File Agent
A file agent is an AI assistant that can perform file operations from plain English instructions. Showcase's file agent can create documents (PDFs, Word, spreadsheets), share files with specific permissions, merge and split PDFs, fill forms, search the web and save results, and convert between file formats — all from a natural language prompt.
Email Attachment Integration
Email attachment integration automatically captures file attachments from connected email accounts (Gmail, Outlook) and organizes them in a file management workspace. Showcase supports real-time attachment capture from new emails, historical import of all past attachments, custom routing rules by sender or content type, and duplicate detection.
E-Signatures
E-signatures (electronic signatures) are legally binding digital signatures that replace wet ink signatures on documents. Showcase includes built-in e-signatures that comply with the ESIGN Act and UETA. Users can add signature fields to any document, send it for signing via email, track signing status in real time, and have signed copies automatically filed back into their workspace.
File Requests
File requests let you collect documents from external parties — clients, vendors, or collaborators — without giving them access to your workspace. Showcase generates a secure upload link or email. Recipients upload files or reply with attachments, and everything is automatically organized in your workspace. No account required for the sender.